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Terms and Conditions

Terms and Conditions

Here we go again, another page that you always see but you seldom visit. Welcome to Jestik's Terms and Conditions page. Before we launch into the details, however, the good folks here at Jestik want you to understand exactly what these terms and conditions are.

For starts, a website’s terms and conditions is not the same as its privacy policy. In the simplest terms, the terms and conditions we set for you, our customer, is an agreement where we include all the rules and guidelines that you must agree with in order to use our website.

That's just it - by using our website, you agree to our terms and conditions.

Simple enough, right? Now, let's get started:

Copyright and Trademark

Jestik reserves the right of all the materials found on the website including but not limited to images, product descriptions, logo, name of the company, and site layout. These materials cannot be republished, transmitted, used, or modified in any form and in any method without the prior written permission from the owner.

Use of the Website

All the materials available on the website are only meant to give an easy, hassle-free online shopping for our customers. Any other use of the website other than such purpose is prohibited.

Liability

Any person found to be violating the copyright and trademark notice, as well as the policy on the use of website, may be charged with criminal and civil charges, which include damages for indemnification and coverage for lawyer’s fees.

Third-Party Websites

Our website may include links that redirect to third-party websites. They are included only to facilitate comfortable, convenient, quick, and smart shopping among our customers. By agreeing to these terms and conditions, Jestik is not responsible and therefore will not be held liable for any content and experience on third-party websites.

Credit Card Use

As an e-commerce website, customers can place their orders using their credit cards such as Visa, MasterCard, Discover, and American Express. PayPal transactions are also welcome. These credit card transactions do not include any surface. Jestik assumes that all the credit card information provided upon checkout is correct, factual, and owned by the purchaser. Credit card purchases are billed only when the entire transaction is completed.

Multiple Orders

We understand that customers sometimes purchase multiple products in a single receipt to take full advantage of a lower shipping cost. Jestik will also strive hard to ship all the purchased items at the same time. However, in cases where stocks are sold out, we’ll ship the remaining products right away as soon as they become available. Credit cards will be charged based on the shipped products only.

Order Confirmation

All orders are considered confirmed once payment including corresponding shipping fees and taxes has already been paid. Customers will be able to see the completed order in their website account or in their e-mail.

Note, however, that receiving an order confirmation doesn’t mean it’s already been accepted by Jestik. The company still reserves the right to cancel or approve the order, as well as ship quantities less than what’s stated in the confirmation, based on product inventory.

Tax and Tariffs

All products to be shipped to California will be charged with 7.5% tax per state law. The customer takes full responsibility for other taxes and tariffs to be paid for orders shipped outside California, including international destinations and US territories.

Jestik shall automatically charge, and withhold, the applicable sales tax for orders that are to be delivered to addresses found within the same state. For other orders that are to be shipped to other states, you (the buyer) are solely responsible for any and all sales taxes or other taxes.

Incorrect Price

If the product purchased is displayed with an incorrect price, Jestik reserves the right to cancel the transaction whether it’s already been processed or not. In case the customer has already completed the order and has paid using a credit card, the full amount deducted will be refunded back to the credit card.

Returns and Replacements

All Jestik products are covered with a 30-day money-back guarantee, which begins on the receipt of the purchase. All products sold in this website are covered with a 1-Year Manufacturer’s Replacement Warranty which covers factory defects and the Jestik VIP Warranty.

Please consult our Returns and Replacements Page for further details.

Shipping and Delivery

Jestik cannot guarantee the actual shipping time as it depends on many factors including availability of the courier, destination, inventory, and weather. Normally, standard shipping takes around 3 – 7 business days. Orders that are processed before 5:00 p.m. may be completed and shipped within the same day. Beyond 5:00 p.m., shipping is scheduled the next business day. The company doesn’t ship orders on weekends unless a prior arrangement has already been agreed.

Should you need to know more, please visit our Shipping and Delivery Information Page.

Privacy and Confidentiality

Jestik highly values the privacy and security of our customers. The website does not ask for financial information except for credit card details that are necessary to complete a purchase. Our website uses an advanced SSL technology to ensure personal and financial data are secured and protected.

For more detailed information regarding about this, please visit our Privacy Policy Page.

Cookies

Jestik website uses cookies, but they are only to keep track of the customer's shopping and buying trends and behaviors. The information obtained from these cookies will then be used to improve the shopping experience and therefore, serve you better.

Promotions and Special Offers

Jestik creates promotions and special offers regularly. These will be indicated in the website, official social media pages, and newsletters once the customer decides to subscribe. The customer is free to unsubscribe from the newsletter at any time.

Changes and Updates in Terms and Conditions

Jestik reserves the right to change the terms and conditions without a prior notice from the customers. However, any change made will be made on the website, newsletter, and e-mail.

 

Have Questions? Talk to Us.

If you have any concerns or feedback regarding our Terms and Conditions, simply find our contact information at our Contact Page and speak with our customer support team. We’re always here to help you.

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